FREQUENTLY ASKED QUESTIONS

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What critters are considered “Nuisance Wildlife?”

Nuisance wildlife are any wild animals that cause a conflict with humans. Typical nuisance wildlife animals include bats, raccoons, squirrels, rats, mice, opossums, pigeons, snakes, moles, and more. Our services are not limited to these most common nuisances though - give us a call or read more about OUR SERVICES.


What kind of licenses & qualifications do you hold?

We hold a current Commercial Nuisance Wildlife Permit through the Virginia Department of Game & Inland Fisheries and regularly attend continued advanced trainings. Owner JD Miller also started his law enforcement career as an Animal Control Officer. LEARN MORE ABOUT US.


Do you have insurance to protect my property?

Yes, we are fully insured.


What kinds of properties will you work on?

We can service any kind of property - commercial, residential, industrial, municipal. This includes office buildings, factories, single family homes, duplexes, apartments, government buildings, and more.


Are your services guaranteed?

We offer a one year guarantee on all exclusion services performed.


How much do your services cost?

Our fees depend on the services we will provide and can start as low as $100. Our FEES page has more information.


What payment types do you accept?

We accept cash, personal check (local banks), VISA, MasterCard, Discover, and AMEX.


Why should I call you and not a pest control company or my city/county?

Most “pest” control companies only provide services pertaining to insect pests. We specialize in the removal and control of wildlife specifically.


Will you determine how and where the critter(s) gained access to my home/business?

Yes, we conduct a thorough inspection from the ground, on the roof and in the attic to determine entry points, damage, and potential problem areas.


What if I just have a general question?

Feel free to give us a call at (540) 838-1601, and we’ll be happy to discuss your concerns! You can also CONTACT US.


Will you check wiring in my attic?

We may be able to identify visible wiring damage. However if you already suspect wiring damage (i.e. your lights are flickering), it’s always a good idea to call a licensed electrician.


Can you repair the damaged areas?

Yes, most of the time - if we can’t do it, we will recommend a qualified contractor who can. Proper repair is extremely important as it is only way to prevent the problem from happening again.


Can you identify and repair other potential problem spots?

Yes. If we see something that we think could be a problem in the future, we will bring it to your attention and let you decide if you would like us to repair it or not.


How many cages do you set?

Every job is unique; no two animals or homes are the same. Based on the situation, we will determine the appropriate type and number of traps to use. We typically use at least two traps.


Where do you set cages?

It depends on what type of animal we are trying to catch. If you have squirrels in your attic, we will set cages on the roof near the entry hole. If you have skunks, we will set cages at the entrance to the hole on the ground. We typically set raccoon cages on the ground to prevent possible damage to your roof caused by a captured raccoon.


Will skunks spray when they get caught?

We use specially designed skunk cages that are almost completely enclosed so that when you do catch a skunk it is safe to carefully walk by the cage without the skunk spraying you. However is is best to avoid disturbing the cage in anyway to avoid a surprise.


How long does it take to remove a raccoon family from a chimney? Is it safe for the raccoons?

Removal of a raccoon family from a chimney typically takes under an hour. We will leave the raccoon family together so the mother can continue to care for her young. After removal we will install a chimney cap to prevent future problems.


How do I contact my technician once trapping has started?

Your technician will provide you with their cell phone number. You may call at any time of day or night. If needed, leave a message and your call will be returned promptly. You may also send you technician email if you have a non-emergency question.


What days of the week do you pick up catches?

Our pickup schedule varies and we can make arrangements to accommodate your needs.


How quickly will you respond if I get a catch?

We make every effort to pick up your animal as quickly as possible.


Who checks the cages?

We place traps in locations that are easily visible so they can be monitored regularly, and usually we ask the owner or resident to check the cages and notify us when there is a catch. This saves our customers money as it eliminates unnecessary trip charges to your property. However, if you are unable to check the cages we can provide the complete service from beginning to end.